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iCloud: Winners & Losers

Apple_iCloud

Today Apple made some big announcements about their desktop operating system OS X Lion and their mobile iOS 5, and most importantly the service which will more intimately bind these two: iCloud. Globally, news services will continue their iFetish and splash reports everywhere, so I’ll leave you to catch the full details elsewhere. However, the iCloud is interesting for all sorts of reasons, not least of all because Apple, Google and Amazon are all dancing around the same territory, so I thought I’d take a minute and consider who (apart from Apple, of course) are the obvious winners and losers in the wake of the iCloud announcements.

The Big Winners:

  • The Big Music Companies. Here’s Apple’s description of iMatch service, part of the iCloud:

    iTunes determines which songs in your collection are available in the iTunes Store. Any music with a match is automatically added to your iCloud library for you to listen to anytime, on any device. Since there are more than 18 million songs in the iTunes Store, most of your music is probably already in iCloud. All you have to upload is what iTunes can’t match. Which is much faster than starting from scratch. And all the music iTunes matches plays back at 256-Kbps iTunes Plus quality — even if your original copy was of lower quality.

    Those songs that iTunes can’t match may very well be unauthorised downloads, but once you’ve paid $25 to use iTunes in the cloud, you’ve got access to it on any Apple device. And where is that money going? Estimates suggest the bulk is going to the music labels, with Apple keeping their customary 30% (which might just pay for the service, but this item by itself is probably going to be making a loss, especially for people who have huge music libraries).  As Mashable note, Apple Has Just Monetized Pirated Content. The music labels are once again getting paid for ‘pirated’ music – a big win for them!

  • Twitter: iOS 5 integrates Twitter into almost everything, making Apple the Twitter OS of choice (and implicitly waving goodbye to Apple’s failed music social network, Ping). As the official Twitter blog celebrates: “Building Twitter into iOS 5 truly creates the easiest way to share everything that’s happening in your world. Take a picture, tap “Tweet”. Tweeting has never been simpler.”
  • And, of course, “The Cloud”: while the cloud and cloud computing are nebulous terms, Sony’s recent PlayStation Network hacks have really dampened the reputation of web-based storage and services, especially in terms of security. Now that Apple have stuck and ‘i’ in front of the cloud, Steve Jobs’ “it just works” magic will no doubt ensure the cloud stays cool and secure (even their brushed metal iCloud logo emphasises strength and security).

The Big Losers:

  • PC manufacturers and Microsoft: iOS 5, and the cloud-based services, will all be available on Apple devices (iPhones, iPads ,touchscreen iPods) without needing to connect to a PC. These devices can now be activated on their own terms, working using cloud services, and for many people may do away with the need for a PC altogether. A big plus for Apple hardware sales, but a really clear slap in the face to standard PC manufacturers. I wonder, though, if this will force PC makers to form more robust alliances with Google (or maybe Amazon) to keep a competitive edge? Perhaps PC manufacturers will suddenly be falling over themselves to create Chromebooks. None of this will help Microsoft, because these conversations don’t involve anyone needing to run Windows anymore!
  • Amazon/Google: Apple is almost certainly running iMatch and the iTunes in the cloud services  as a loss-leader (ie making little or no profit), using these services to drive hardware sales. Google and Amazon have both been trying to carve out the same cloud-based music sharing (and other services) but don’t have the core hardware sales business to offset the cost of keeping the music labels on side.  It’s hard to see how they’ll compete without having to at least match Apple’s costs and security imperatives.
  • Point’n’click camera manufacturers: a smaller change in iOS 5, but a big one of you rely on your iPhone for photography, is that you can go straight to the iPhone camera from the locked phone in one click. This makes photography a lot easier, and avoids the clicks through the navigation screens. This does seems a small change, but for many folks the only reason to carry a point’n’click camera and an iPhone was that the camera could get to the point of actually taking a shot faster – it really doesn’t look like that’ll be the case soon.

One to watch: I’m really curious how Apple’s End User License Agreements will shape the iCloud. If users are really going to rely on Apple to make mp3s available via the cloud, regardless of whether there is any evidence of a legal purchase or otherwise, Apple will own an vast and important database of what people actually possess. While the big music labels are implicitly supporting the iCloud and iMatch service for now, what happens if the relationship sours? How will Apple react to lawsuits demanding individually identifiable information, especially, say, for music which is leaked or not legally available in one country or another? Even the date of access would be enough to show unauthorized file-sharing  in action and do we really trust Apple to be a custodian of that information? (For those interested in this issue, you should really read Jonathan Zittrain’s The Future of the Internet and How to Stop It.)

Annotated Links of Interest: September 5th 2008

Interesting links for September 4th 2008 through September 5th 2008:

  • 19% of U.S. Households Watch Online TV [NewTeeVee] – A new report from The Conference Board shows that 19% of US households watch broadcast TV online: “In its study of 10,000 households, TNS and the Conference Board found that of those who watch TV online, 43 percent tune into the news, the most popular category. Thirty-nine percent watch drama shows, 34 percent sitcom/comedy shows, 23 percent reality shows, 16 percent sports, and 15 percent user-generated content.”
  • Wikipedia vandals target West Australian politicians [The Australian] – “According to giant online encyclopedia Wikipedia, West Australian polician Matt Birney has a small penis and premier Alan Carpenter is helped by the outlaw bikie gang Gypsy Jokers. … As the State election draws nearer, volunteer editors at the site, which has more than two-and-a-half million articles, are scanning the entries of WA politicians to ensure inaccurate entries are removed as quickly as possible. … Alan Carpenter’s Wikipedia entry was vandalised three times late last month. It said he was sacked from the ABC, had a drug addiction, “destroyed the teaching profession” and insisted “teachers are overpaid and underworked kretins (sic) of our society”. But two minutes after the final act of vandalism, editor Rror removed the offending material.” (That’s pretty quick editing! Who’d’ve thought so many people were watching WA politicians’ wikipedia pages?) [Via Anna @ iGenmasters]
  • Google backs down over browser amid privacy concerns [The Age] – “Google has made an embarrassing backdown after it was revealed the company would have rights to any information entered into websites by people using its new internet browser. A day after the Google Chrome browser was released, a controversial clause in its “End User License Agreement” (EULA) has been removed following concerns it breached people’s privacy and copyright.” (I’m delighted that clause is gone, but credit to them, it disappeared pretty quickly after blogosphere unrest! It’s interesting, too, that in The Age Google backed down … for the BBC it’s a “tweak“.)

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