Westpac in Facebook crackdown [The Age] – A case-study in how mis-manage community relations on Facebook: “WESTPAC is censoring criticism on social media sites amid growing public fury over its decision to retrench staff and raise interest rates independently of the Reserve Bank of Australia. Negative comments posted on Westpac’s Facebook page over the past week have been deleted within minutes, which has prompted accusations of a ”propaganda campaign” by the bank. But Westpac has defended the practice, claiming that ”partisan views” could deter customers from researching its financial products on social media sites.”
Anger for Path Social Network After Privacy Breach [NYTimes.com] – “Last week, Arun Thampi, a programmer in Singapore, discovered that the mobile social network Path was surreptitiously copying address book information from users’ iPhones without notifying them. David Morin, Path’s voluble chief executive, quickly commented on Mr. Thampi’s blog that Path’s actions were an “industry best practice.” He then became uncharacteristically quiet as the Internet disagreed and erupted in outrage.[…] Mr. Morin eventually did bow to pressure with an earnest apology on the company’s blog. He said that Path would begin asking for permission before grabbing address books and that the company would destroy the data collected. […] At Mr. Morin’s last job at Facebook, his boss Mark Zuckerberg apologized publicly more than 10 times for privacy breaches. It seems the management philosophy of “ask for forgiveness, not permission” is becoming the “industry best practice.” And based on the response to Mr. Morin, tech executives are even lauded for it.”
Lessons from Path and Pinterest: Tell users everything [GigaOm] – “Path and Pinterest are probably two of the hottest social services right now, racking up millions of users and generating an ocean of favorable coverage. But both have gotten tripped up by the same thing that has made the social web a minefield for both Facebook and Google: namely, decisions that put their interests ahead of their users and a lack of disclosure about what was going on behind the scenes or under the hood of their services. Will these missteps spell doom for either company? Probably not. But the backlash is a welcome reminder that for social apps, the trust of users is not something to be toyed with. Path, a mobile photo-sharing app that expanded to become a full-fledged mobile social app when it relaunched a couple of months ago, was co-founded and is run by Dave Morin, an early Facebook staffer.”
Amazon Publishing bookshop boycott grows [Books | guardian.co.uk] – “The cold war between north American booksellers and Amazon has hotted up this week, with the booksellers joining together to announce that they will not be selling any of the titles published by the online retailer. The opening salvo was fired last week by America’s biggest book chain Barnes & Noble, when it announced that it would not be stocking Amazon Publishing’s books. The website publishes a large range of titles, with imprints covering everything from romance to thrillers, and major authors including Deepak Chopra and self-help guru Timothy Ferriss. “Our decision is based on Amazon’s continued push for exclusivity with publishers, agents and the authors they represent,” said Jaime Carey, chief merchandising officer, in a statement.”
Over 3 years later, “deleted” Facebook photos are still online [Ars Technica] – Despite the issue being raised over 3 years ago, Facebook still does not immediately (or even quickly) remove deleted photos from Facebook. While the ability to access these photos is removed, the photo itself can linger on for years, still accessible to anyone who has the direct link. When asked, once again, when this would be fixed, Facebook have commented that they’ve almost moved to a new system that should delete photos within 45 days. That’s still a long time after the remove button is pressed!
How Much Can a Celebrity Make for Tweeting? [NY Mag] – “The weirdest thing about the rumor that Kim Kardashian gets paid $10,000 for a Twitter endorsement is that it’s true. (She recently plugged ShoeDazzle.com*, for instance.) The biggest player in the pay-to-tweet market is Ad.ly, a social-media advertorial clearinghouse pairing brands with celebs to inject highly personalized advertising into their Twitter streams.
The pay rate for endorsing companies like Old Navy, Toyota, Best Buy, and American Airlines is determined by the size of a celeb’s following and how that group responds to his tweets with shares and retweets. On that sliding scale, Snoop Dogg (6.3 million followers) is in the top tier of payments, on the upside of $8,000 apiece, while Paula Abdul (2.2 million followers) falls somewhere in the middle, in the $5,000-each range, and Whitney Port (800,000 followers) falls in the bottom tier, making around $2,500 per tweet.”
What if Facebook Timeline was read instead of your CV? [guardian.co.uk] – If the thought irks you, make sure your privacy settings are set appropriately on Facebook as Timeline rolls out: “It’s all change at Facebook in the next few weeks as its timeline feature is rolled out to all users – whether they want it or not. This will make it easier for people to dig into your past from your homepage in an unprecedented manner. Pull up someone’s profile with Timeline enabled and you can scroll back through their entire Facebook history. Click on a year (say, 2008) and you can see everything they did in those 12 months, including status updates, photos, and wall posts.[…] Does this matter from an employment point of view? Well, yes it does. Numerous surveys have shown that employers are using Facebook and other social media sites to vet job applicants. In January 2010, a survey for Careerbuilder.co.uk found that more than half of employers used social networking sites to research job candidates.”
Man charged over YouTube driving [News.com.au] – “A P-PLATE driver who posted video of his antics on YouTube faces eight dangerous driving charges and losing his car forever.
The 22-year-old from Kadina, on South Australia’s Yorke Peninsula, has had his Holden Commodore impounded for 28 days, police said today. He was nabbed after footage of his alleged driving offences was uploaded to YouTube and police learned about his alleged behaviour on roads near Kadina. “
Twitter Is a Critical Tool in Republican Campaigns [NYTimes.com] – “When Newt Gingrich said in a recent debate that he was a man of “grandiose” ideas, Mitt Romney’s campaign pounced. It sent mocking Twitter messages with a hashtag, “#grandiosenewt”, encouraging voters to add their own examples of occasions when they felt Mr. Gingrich had been “grandiose.” Within minutes, the hashtag was trending on Twitter. Reporters picked up on it, sending out their own Twitter posts and writing their own articles. The result: for at least one news cycle, the Romney campaign had stamped a virtual “grandiose” on Mr. Gingrich’s forehead. If the 2008 presidential race embraced a 24/7 news cycle, four years later politicos are finding themselves in the middle of an election most starkly defined by Twitter, complete with 24-second news cycles and pithy bursts. With 100 million active users, more than 10 times as many as in the 2008 election, Twitter has emerged as a critical tool for political campaigns, allowing them to reach voters, gather data and respond …”
Google CEO Larry Page: Identity Is A ‘Deep, Deep Part Of What We’re Doing’ [Huffington Post] – “Watch out: Google is getting personal. CEO Larry Page emphasized that Google is determined to deliver online experiences tailored to each individual’s interests and social circles, an ambitious goal that requires the web giant to learn even more about its users’ preferences and personal information. “Engaging with users, really deeply understanding who they are, and delivering things that make sense for them is really, really important. We’re at the early stages of that and Google+ is a big effort,” said Page during an earnings call Thursday. “This notion of identity is a deep, deep part of what we’re doing and an example of how we can make all our products better by understanding people.” Though Google already knows a great deal about the people who use its services, from what YouTube videos they’ve watched to whom they email most on Gmail, the web giant still lusts after the treasure trove of personal data Facebook has accumulated over the past eight years …”
Google Will Start Country-Specific Censorship for Blogs – “Google figured out Twitter‘s trick for avoiding universally censoring content weeks ago, but it managed to go unnoticed — for a while. That is, until TechDows wrote about Blogger‘s plan for country-specific URLs Tuesday. At some point “over the coming weeks,” Google’s Blogger will begin redirecting users to country-specific domain names — think Google.fr in France rather than Google.com — to avoid universally removing content that would not be tolerated in specific jurisdictions. A Blogger support post, “Why does my blog redirect to a country-specific URL?,” last updated Jan. 9, explains that Google is using the method to limit the impact of censored content. Readers will be redirected to sites with their own country’s domain name when they try to visit blogs recognized as foreign, as determined by their IP addresses. If you would like to see a non-affected page, you can direct to google.com/ncr (NCR stands for “no country redirect”) …”
Twitter uncloaks a year’s worth of DMCA takedown notices, 4,410 in all [Ars Technica] – “On almost any given day, Twitter receives a handful of requests to delete tweets that link to pirated versions of copyrighted content—and quickly complies by erasing the offending tweets from its site. That fact itself is probably unsurprising to people familiar with the Digital Millennium Copyright Act (DMCA) takedown process, which gives sites like Twitter a “safe harbor” against lawsuits related to user behavior and uploads—so long as the sites don’t knowingly tolerate pirated material or links to such material. But Twitter has taken the unusual step of making DMCA takedown notices public, in partnership with Chilling Effects, a project of the Electronic Frontier Foundation and several universities. […] Scrolling through recent takedown notices, you’ll see names like Magnolia Pictures, Simon and Schuster, Warner Music Group, Universal Music Group, among those of many other media companies.”
Tweets still must flow [Twitter Blog] – Twitter starts blocking tweets nationally: “As we continue to grow internationally, we will enter countries that have different ideas about the contours of freedom of expression. Some differ so much from our ideas that we will not be able to exist there. Others are similar but, for historical or cultural reasons, restrict certain types of content, such as France or Germany, which ban pro-Nazi content. Until now, the only way we could take account of those countries’ limits was to remove content globally. Starting today, we give ourselves the ability to reactively withhold content from users in a specific country — while keeping it available in the rest of the world. We have also built in a way to communicate transparently to users when content is withheld, and why. We haven’t yet used this ability, but if and when we are required to withhold a Tweet in a specific country, we will attempt to let the user know, and we will clearly mark when the content has been withheld.”
Google Will Start Country-Specific Censorship for Blogs – “Google figured out Twitter‘s trick for avoiding universally censoring content weeks ago, but it managed to go unnoticed — for a while. That is, until TechDows wrote about Blogger‘s plan for country-specific URLs Tuesday. At some point “over the coming weeks,” Google’s Blogger will begin redirecting users to country-specific domain names — think Google.fr in France rather than Google.com — to avoid universally removing content that would not be tolerated in specific jurisdictions. A Blogger support post, “Why does my blog redirect to a country-specific URL?,” last updated Jan. 9, explains that Google is using the method to limit the impact of censored content. Readers will be redirected to sites with their own country’s domain name when they try to visit blogs recognized as foreign, as determined by their IP addresses. If you would like to see a non-affected page, you can direct to google.com/ncr (NCR stands for “no country redirect”) …”
Man charged over YouTube driving [News.com.au] – “A P-PLATE driver who posted video of his antics on YouTube faces eight dangerous driving charges and losing his car forever.
The 22-year-old from Kadina, on South Australia’s Yorke Peninsula, has had his Holden Commodore impounded for 28 days, police said today. He was nabbed after footage of his alleged driving offences was uploaded to YouTube and police learned about his alleged behaviour on roads near Kadina. “
What if Facebook Timeline was read instead of your CV? [guardian.co.uk] – If the thought irks you, make sure your privacy settings are set appropriately on Facebook as Timeline rolls out: “It’s all change at Facebook in the next few weeks as its timeline feature is rolled out to all users – whether they want it or not. This will make it easier for people to dig into your past from your homepage in an unprecedented manner. Pull up someone’s profile with Timeline enabled and you can scroll back through their entire Facebook history. Click on a year (say, 2008) and you can see everything they did in those 12 months, including status updates, photos, and wall posts.[…] Does this matter from an employment point of view? Well, yes it does. Numerous surveys have shown that employers are using Facebook and other social media sites to vet job applicants. In January 2010, a survey for Careerbuilder.co.uk found that more than half of employers used social networking sites to research job candidates.”
Angry Birds boss: ‘Piracy may not be a bad thing: it can get us more business’ [Technology | guardian.co.uk] – “Rovio Mobile learned from the music industry’s mistakes when deciding how to deal with piracy of its Angry Birds games and merchandise, chief executive Mikael Hed told the Midem conference in Cannes this morning. “We have some issues with piracy, not only in apps, but also especially in the consumer products. There is tons and tons of merchandise out there, especially in Asia, which is not officially licensed products,” said Hed. “We could learn a lot from the music industry, and the rather terrible ways the music industry has tried to combat piracy.” Hed explained that Rovio sees it as “futile” to pursue pirates through the courts, except in cases where it feels the products they are selling are harmful to the Angry Birds brand, or ripping off its fans. When that’s not the case, Rovio sees it as a way to attract more fans, even if it is not making money from the products. “Piracy may not be a bad thing: it can get us more business at the end of the day.””
Links for January 10th 2011 through January 18th 2011:
Wikipedia’s Jimmy Wales: App stores a clear and present danger [TECH.BLORGE.com] – Interesting: “The app store model is a more immediate threat to internet freedom than breaches of net neutrality. That’s the opinion of Wikipedia chief Jimmy Wales. According to Wales — who was quick to stress he was speaking in a purely personal capacity — set-ups such as the iTunes App Store can act as a “chokepoint that is very dangerous.” He said such it was time to ask if the model was “a threat to a diverse and open ecosystem” and made the argument that “we own [a] device, and we should control it.””
Wikipedia – an unplanned miracle | Clay Shirky [The Guardian] – “Wikipedia is the most widely used reference work in the world. That statement is both ordinary and astonishing: it’s a simple reflection of its enormous readership; and yet, by any traditional view about how the world works, Wikipedia shouldn’t even exist, much less have succeeded so dramatically in the space of a single decade. The cumulative effort of Wikipedia’s millions of contributors means you are a click away from figuring out what a myocardial infarction is, or the cause of the Agacher Strip war, or who Spangles Muldoon was. This is an unplanned miracle, like “the market” deciding how much bread goes in the store. Wikipedia, though, is even odder than the market: not only is all that material contributed for free, it is available to you free; even the servers and system administrators are funded through donations.”
YouTube mobile video viewing surges [The Age] – “YouTube has said it is serving up more than 200 million videos daily to smartphones and other internet-linked mobile devices. News of the milestone came as the Google-owned video-sharing service began routing Vevo music videos from artists such as Lady Gaga and U2 onto smartphones powered by newer versions of Google-backed Android software. “As the world goes mobile and more people watch videos on their smart phones, we expect more partners will take advantage of these new mobile advertising capabilities and make more of their content available across more devices,” YouTube mobile product manager Andrey Doronichev said in a blog post. Android smartphones running on “Froyo” or newer versions of the mobile operating software will be able to access Vevo’s music video library using a free YouTube application, according to Doronichev.”
MySpace to shut Australian office [The Age] – “MySpace looks set to close its Australian office as part of its move to cut 500 jobs – or nearly half its staff – potentially setting the stage for a sale of the social network owned by Rupert Murdoch’s News Corp.MySpace chief executive Mike Jones said in a statement today that the company would enter into strategic local partnerships to manage advertising sales and content in Australia, with details of partners yet to be finalised. He said the company would retain a core international team to work with partners. It is understood that all Australian positions within MySpace are under review with some opportunities for relocation to other divisions.”
MySpace cutting global workforce by half [BBC News] – Ouch: “Struggling MySpace is cutting almost half of its global workforce. The social networking website is getting rid of 500 positions, or 47% of its employees. The announcement comes as MySpace continues to be eclipsed by Facebook, and as it tries to reinvent itself as an entertainment website. MySpace was bought by Rupert Murdoch’s News Corporation for $580m (£372m) in 2005, but it has struggled to make money for its parent company. Mike Jones, MySpace’s chief executive, said the job cuts were “tough but necessary”, and had been taken to put the website on the path towards growth and profitability.”
‘Angry Birds’ Exec Calls Android Too Complex [Angry Birds World] – “Those who use the Android might wanna whip some “Angry Birds” out on Peter Vesterbacka, the head of business development in North America for Rovio. While there’s a free version of “Angry Birds” for Android users available, a 99-cent version for the iPhone is a huge success. And the iPhone will continue to be “the No. 1 platform for a long time from a developer perspective.” Question is: why? Apple has “gotten so many things right. And they know what they are doing and they call the shots.” Android, too, is growing, he said, “But it’s also growing complexity at the same time.” While there are many devices and carriers that use Android, “device fragmentation (is) not the issue,” Vesterbacka said, “but rather the fragmentation of the ecosystem. So many different shops, so many different models. The carriers messing with the experience again. Open but not really open, a very Google-centric ecosystem. And paid content just doesn’t work on Android.””
Celebrities plugging products on Twitter could face legal action [Perth Now] – “As if they aren’t raking in enough money or freebie gifts, greedy British celebs are rapidly utilising the perk power of a new cash cow – their Twitter accounts. However, there could be consequences. Dozens of celebrities, including actress Liz Hurley and singer Lily Allen, face possible court action over claims that they are endorsing products through their Twitter accounts without declaring that they have been paid by the companies concerned, reports the Daily Mail. Celebs who fail to mention that they have a financial interest in ‘plugging’ goods online could be contacted by the UK’s consumer watchdog in the coming weeks. The crackdown has been ordered by the UK’s Office of Fair Trading, which has the power to take offenders to court.”
Links for October 25th 2010 through November 1st 2010:
WikiLeaks on the wars in Iraq and Afghanistan [The New Yorker] – “Whether WikiLeaks will prove over time to be a credible publisher of such truths is another question. Assange disclosed the names of informants in some of the war reports, even though doing so might endanger them and possibly cause their death. […] If the organization continues to attract sources and vast caches of unfiltered secret documents, it will have to steer through the foggy borderlands between dissent and vandalism, and it will have to defend its investigative journalism against those who perceive it as a crime. Assange is animated by the idea of radical transparency, but WikiLeaks as yet lacks a fixed address. Nor does it offer its audiences any mechanism for its own accountability. […] if WikiLeaks cannot learn to think efficiently about its publishing choices, it will risk failure, not only because of the governmental opponents it has induced but also because so far it lacks an ethical culture that is consonant with the ideals of free media.”
MI6 chief red over daughter’s Facebook shot [The Age] – This seems a ridiculous media beat-up to me: “British spy chief John Sawers is facing public embarrassment after his daughter posted a photo of herself posing with a gold Kalashnikov rifle on Facebook. Oxford graduate Corinne Sawers, 23, is seen standing in front of a family Christmas tree holding the gold-plated weapon – similar to those found among Saddam Hussein’s treasures after the 2003 Iraq invasion – in her profile pictures, The Sunday Mirror reports. The gun is a decommissioned Kalashnikov and is believed to have been a gift to Corinne’s father, MI6 boss Sir John, as a memento of his time in Iraq. All of Corinne’s 873 Facebook friends, and tens of thousands of their friends globally, can see her gun-toting picture on the networking site.”
New Zealand is still Middle-earth: A summary of the Hobbit crisis [Observations on film art] – An outstanding summary by Kristin Thompson of the issues surrounding the ill-advised actors’ boycott of Peter Jackson’s The Hobbit, the subsequent debates, deliberations and the eventual change in New Zealand’s laws to accommodate the production and any other films with budgets of $NZ150 million (James Cameron is supposedly looking at shooting Avatar 2 and 3 there). If nothing else, the whole debate shows just how deeply tied New Zealand is not with Middle Earth, both metaphorically and emotionally.
LimeWire file-sharing site shut down in US [BBC News] – “An injunction issued by the US district court in New York has effectively shut down LimeWire, one of the internet’s biggest file-sharing sites. It ends four years of wrangling between the privately-owned Lime Group and the Recording Industry Association of America (RIAA). The injunction compels Lime Group to disable its searching, downloading, uploading and file trading features. The firm plans to launch new services that adhere to copyright laws soon. Visitors to the LimeWire website are confronted with a legal notice that reads: “This is an offical notice that LimeWire is under a court ordered injunction to stop distributing and supporting its file-sharing software.””
Tweeting celebrities in dash for cash [SMH] – “Australian celebrities are being offered as much as $10,000 for a single tweet endorsing products to their thousands of Twitter followers, say sponsorship experts. But while the US celebrities like Kim Kardashian, Lindsay Lohan and Snoop Dogg are reportedly already enjoying large one-off payments to promote brands and products on Twitter, the dash for cash is yet to take hold here. The celebrities need only post a one-line product endorsement in exchange for the fee, and according to Britain’s Marketing Week, Range Rover approached 40 British celebrities this week to tweet in a similar way about the recently unveiled Evoque 4×4 in the UK. Bruce Kaider, president of Sponsorship Australasia and founder of a sports management company, confirmed that high profile Australian sportspeople were already being approached to endorse products on Twitter for fees of anything between $500 to $10,000 per tweet.”
Facebook and Farmville dominate 3’s mobile broadband data [Technology | guardian.co.uk] – Zynga and Farmville second only to Facebook in UK mobile network traffic: “The mobile network 3 has released the first in a series of research papers describing traffic use and behaviour among its mobile broadband customers, published here first by the Guardian. Of the 2,500 terabytes of data used across the network in July, it’s no surprise that Facebook (by several metrics now the most popular website in the world) came out top, accounting for 7.023 terabytes of data use across the network. 3 says the data, from more than 1 million customers, is specifically from mobile broadband or dongles, which evidently have moved far beyond primarily business use; 3 claims its users account for 40% of the dongle market. […] The surprise is that casual gaming company Zynga is second only to Facebook in volume of data used at 3.584 terabytes, while Zynga’s own flagship game, Farmville, is listed fifth with 1.68 terabytes for the month.”
Go beyond the PC, Microsoft urged [BBC News] – “Microsoft must think beyond the PC if it is to weather the changes due to hit in the next five years. The warning was given by Microsoft’s chief software architect Ray Ozzie in a memo penned soon after he announced he was leaving the company. […] he said, the strengths that had helped Microsoft grow in the past now risked holding it back. The memo, called “Dawn of a New Day” mirrors one Mr Ozzie wrote soon after taking over from Bill Gates as the man in charge of charting the development direction of Microsoft’s portfolio of programs. That first memo imagined a world of seamless computing and kicked off Microsoft’s attempts to get its many different programs working together across lots of different devices. In Dawn of a New Day, Mr Ozzie praised the work Microsoft had done towards that end, but said rivals had done even better.”
A Labor Issue Entangles ‘The Hobbit’ [NYTimes.com] – The real battle for Middle Earth: “Is Wellywood burning? New Zealand’s feisty film workers have taken to the streets this week to try to keep Peter Jackson’s production of “The Hobbit” in their country, nudging the prime minister, John Key, toward a Tuesday summit meeting with a visiting contingent of Warner Brothers executives. Filming had been threatened by a dispute over whether a New Zealand branch of an Australian union could engage in collective bargaining on the Hollywood films, which they have not been able to do in the past. As of Tuesday afternoon in Wellington — the New Zealand capital and the center of a growing movie industry sometimes called Wellywood — the matter was unsettled. But it was clear that Mr. Jackson’s furry little film creatures were not going anywhere without a fight.”
Sony Kills The Cassette Walkman On The iPod’s Birthday [Gizmodo Australia] – Steve Jobs killed the cassette playing star? “After 30 years, Sony has announced that they will stop manufacturing and selling the venerable cassette Walkman. In a poetic twist, the official death of the Walkman also lands on the iPod’s 9th anniversary. The Sony Walkman was introduced on July 1, 1979 in Japan and it was a major breakthrough in delivering a low-cost portable stereo. […] Over its 30 year history of the Cassette Walkman, Sony sold 200 million units. A portable music player became a part of our lives, largely in part of the Walkman.”
Digital Culture Links: February 15th
February 15, 2012 / 2 Comments on Digital Culture Links: February 15th
Links for through to February 15th:
The pay rate for endorsing companies like Old Navy, Toyota, Best Buy, and American Airlines is determined by the size of a celeb’s following and how that group responds to his tweets with shares and retweets. On that sliding scale, Snoop Dogg (6.3 million followers) is in the top tier of payments, on the upside of $8,000 apiece, while Paula Abdul (2.2 million followers) falls somewhere in the middle, in the $5,000-each range, and Whitney Port (800,000 followers) falls in the bottom tier, making around $2,500 per tweet.”
The 22-year-old from Kadina, on South Australia’s Yorke Peninsula, has had his Holden Commodore impounded for 28 days, police said today. He was nabbed after footage of his alleged driving offences was uploaded to YouTube and police learned about his alleged behaviour on roads near Kadina. “
The 22-year-old from Kadina, on South Australia’s Yorke Peninsula, has had his Holden Commodore impounded for 28 days, police said today. He was nabbed after footage of his alleged driving offences was uploaded to YouTube and police learned about his alleged behaviour on roads near Kadina. “