Today First Monday published A Methodology for Mapping Instagram Hashtags by Tim Highfield and myself. This methodology paper explains the processes behind the various media we’ve been tracking as part of the Ends of Identity project, although the utility of the methods go far beyond that. Beyond technical questions, we’ve included some important ethical and privacy questions that arose as we started to explore Instagram mapping. Here’s the abstract:
While social media research has provided detailed cumulative analyses of selected social media platforms and content, especially Twitter, newer platforms, apps, and visual content have been less extensively studied so far. This paper proposes a methodology for studying Instagram activity, building on established methods for Twitter research by initially examining hashtags, as common structural features to both platforms. In doing so, we outline methodological challenges to studying Instagram, especially in comparison to Twitter. Finally, we address critical questions around ethics and privacy for social media users and researchers alike, setting out key considerations for future social media research.
The newly-released edited collection Locative Media by Rowan Wilken and Gerard Goggin features a chapter from Clare Lloyd and me looking at issues of privacy and transparency relating to the data generated, stored and analysed when using mobile and locative-based services. Here’s the abstract:
A person’s location is, by its very nature, ephemeral, continually changing and shifting. Locative media, by contrast, is created when a device encodes a users’ geographic location, and usually the exact time as well, translating this data into information that not only persists, but can be aggregated, searched, indexed, mapped, analysed and recalled in a variety of ways for a range of purposes However, while the utility of locative media for the purposes of tracking, advertising and profiling is obvious to many large corporations, these uses are far from transparent for many users of mobile media devices such as smartphones, tablets and satellite navigation tools. Moreover, when a new mobile media device is purchased, users are often overwhelmed with the sheer number of options, tools and apps at their disposal. Often, exploring the settings or privacy preferences of a new device in a sufficiently granular manner to even notice the various location-related options simply escapes many new users. Similarly, even those who deactivate geolocation tracking initially often unintentionally reactivate it, and leave it on, in order to use the full functionality of many apps. A significant challenge has thus arisen: how can users be made aware of the potential existence and persistence of their own locative media? This chapter examines a number of tools and approaches which are designed to inform everyday users of the uses, and potential abuses, or locative media; PleaseRobMe, I Can Stalk U, iPhone Tracker and the aptly named Creepy. These awareness-raising tools make visible the operation of certain elements of locative media, such as revealing the existence of geographic coordinates in cameraphone photographs, and making explicit possible misuses of a visible locative media trail. All four are designed as pedagogical tools, aiming to make users aware of the tools they are already using. In an era where locative media devices are easy to use but their ease occludes extremely complex data generation and potential tracking, this chapter argues that these tools are part of a significant step forward in developing public awareness of locative media, and related privacy issues.
While many studies explore the way that individuals represent themselves online, a less studied but equally important question is the way that individuals who cannot represent themselves are portrayed. This paper outlines an investigation into some of those individuals, exploring the ends of identity – birth and death – and the way the very young and deceased are portrayed via the popular mobile photo sharing app and platform Instagram. In order to explore visual representations of birth and death on Instagram, photos with four specific tags were tracked: #birth, #ultrasound, #funeral and #RIP. The data gathered included quantitative and qualitative material. On the quantitative front, metadata was aggregated about each photo posted for three months using the four target tags. This includes metadata such as the date taken, place taken, number of likes, number of comments, what tags were used, and what descriptions were given to the photographs. The quantitative data gives also gives an overall picture of the frequency and volume of the tags used. To give a more detailed understanding of the photos themselves, on one day of each month tracked, all of the photographs on Instagram using the four tags were downloaded and coded, giving a much clearer representative sampling of exactly how each tag is used, the sort of photos shared, and allowed a level of filtering. For example, the #ultrasound hashtag includes a range of images, not just prenatal ultrasounds, including both current images (taken and shared at that moment), historical images, collages, and even ultrasound humour (for example, prenatal ultrasound images with including a photoshopped inclusion of a cash, or a cigarette, joking about the what the future might hold). This paper will outline the methods developed for tracking Instagram photos via tags, it will then present a quantitative overview of the uses and frequency of the four hashtags tracked, give a qualitative overview of the #ultrasound and #RIP tags, and conclude with some general extrapolations about the way that birth and death are visually represented online in the era of mobile media.
At this week’s Digital Humanities Australasia 2014 conference in Perth, Tim Highfield and I presented the first paper from a new project looking a visual social media, with a particular focus on Instagram. The slides and abstract are below (sadly with Slideshare discontinuing screencasts, I’m not sure if I’ll be adding audio to presentations again):
Social media platforms for content-sharing, information diffusion, and publishing thoughts and opinions have been the subject of a wide range of studies examining the formation of different publics, politics and media to health and crisis communication. For various reasons, some platforms are more widely-represented in research to date than others, particularly when examining large-scale activity captured through automated processes, or datasets reflecting the wider trend towards ‘big data’. Facebook, for instance, as a closed platform with different privacy settings available for its users, has not been subject to the same extensive quantitative and mixed-methods studies as other social media, such as Twitter. Indeed, Twitter serves as a leading example for the creation of methods for studying social media activity across myriad contexts: the strict character limit for tweets and the common functions of hashtags, replies, and retweets, as well as the more public nature of posting on Twitter, mean that the same processes can be used to track and analyse data collected through the Twitter API, despite covering very different subjects, languages, and contexts (see, for instance, Bruns, Burgess, Crawford, & Shaw, 2012; Moe & Larsson, 2013; Papacharissi & de Fatima Oliveira, 2012)
Building on the research carried out into Twitter, this paper outlines the development of a project which uses similar methods to study uses and activity on through the image-sharing platform Instagram. While the content of the two social media platforms is dissimilar – short textual comments versus images and video – there are significant architectural parallels which encourage the extension of analytical methods from one platform to another. The importance of tagging on Instagram, for instance, has conceptual and practical links to the hashtags employed on Twitter (and other social media platforms), with tags serving as markers for the main subjects, ideas, events, locations, or emotions featured in tweets and images alike. The Instagram API allows queries around user-specified tags, providing extensive information about relevant images and videos, similar to the results provided by the Twitter API for searches around particular hashtags or keywords. For Instagram, though, the information provided is more detailed than with Twitter, allowing the analysis of collected data to incorporate several different dimensions; for example, the information about the tagged images returned through the Instagram API will allow us to examine patterns of use around publishing activity (time of day, day of the week), types of content (image or video), filters used, and locations specified around these particular terms. More complex data also leads to more complex issues; for example, as Instagram photos can accrue comments over a long period, just capturing metadata for an image when it is first available may lack the full context information and scheduled revisiting of images may be necessary to capture the conversation and impact of an Instagram photo in terms of comments, likes and so forth.
This is an exploratory study, developing and introducing methods to track and analyse Instagram data; it builds upon the methods, tools, and scripts used by Bruns and Burgess (2010, 2011) in their large-scale analysis of Twitter datasets. These processes allow for the filtering of the collected data based on time and keywords, and for additional analytics around time intervals and overall user contributions. Such tools allow us to identify quantitative patterns within the captured, large-scale datasets, which are then supported by qualitative examinations of filtered datasets.
Bruns, A., Burgess, J., Crawford, K., & Shaw, F. (2012). #qldfloods and @ QPSMedia: Crisis Communication on Twitter in the 2011 South East Queensland Floods. Brisbane. Retrieved from http://cci.edu.au/floodsreport.pdf
Moe, H., & Larsson, A. O. (2013). Untangling a Complex Media System. Information, Communication & Society, 16(5), 775–794. doi:10.1080/1369118X.2013.783607
Papacharissi, Z., & de Fatima Oliveira, M. (2012). Affective News and Networked Publics: The Rhythms of News Storytelling on #Egypt. Journal of Communication, 62, 266–282. doi:10.1111/j.1460-2466.2012.01630.x
The hugely successful franchise Angry Birds by Finnish company Rovio is synonymous with the new and growing market of app-based games played on smartphones and tablets. These are often referred to as ‘casual games’, highlighting their design which rewards short bursts of play, usually on mobile media devices, rather than the sustained attention and dedicated hardware required for larger PC or console games. Significantly, there is enormous competition within the mobile games, while the usually very low cost (free, or just one or two dollars) makes a huge ranges of choices available to the average consumer. Moreover, these choices are usually framed by just one standardised interface, such as the Google Play store for Android powered devices, or the Apple App store for iOS devices. Within this plethora of options, I will argue that in addition to being well designed and enjoyable to play, successful mobile games are consciously situated within a social network market.
The concepts of ‘social network markets’ reframes the creative industries not so much as the generators of intellectual property outputs, but as complex markets in which the circulation and value of media is as much about taste, recommendations and other networked social affordances (Potts, Cunningham, Hartley, & Ormerod, 2008). For mobile games, one of the most effective methods of reaching potential players, then, is through the social attentions and activity of other players. Rovio have been very deliberate in the wide-spread engagement with players across a range of social media platforms, promoting competitive play via Twitter and Facebook, highlighting user engagement such as showcasing Angry Birds themed cakes, and generally promoting fan engagement on many levels, encouraging the ‘spreadability’ of Angry Birds amongst social networks (Jenkins, Ford, & Green, 2013). In line with recognising the importance of engagement with the franchise, Rovio have also taken a very positive approach of unauthorised merchandising and knock-offs, especially in China and South-East Asia. In line with Montgomery and Potts’ (2008) argument that a weaker intellectual property approach will foster a more innovative creative industries in China, rather than attempting to litigate of lock down unauthorised material, Rovio have stated they see this as building awareness of Angry Birds and are working to harness this new, socially-driven market (Dredge, 2012). As Rovio now license everything from Angry Birds plush toys to theme parks, social network markets can be perpetuated even by unauthorised material, which builds awareness and interest in the official games and merchandising in the long run. Far from a standalone example, this paper argues that not only is Rovio consciously situating Angry Birds within a social network market model, but that such a model can drive other mobile games success in the future.
Dredge, S. (2012, January 30). Angry Birds boss: “Piracy may not be a bad thing: it can get us more business.” The Guardian. Retrieved from http://www.guardian.co.uk/technology/appsblog/2012/jan/30/angry-birds-music-midem
Jenkins, H., Ford, S., & Green, J. (2013). Spreadable Media: Creating Value and Meaning in a Networked Culture. New York and London: New York University Press.
Montgomery, L., & Potts, J. (2008). Does weaker copyright mean stronger creative industries? Some lessons from China. Creative Industries Journal, 1(3), 245–261. doi:10.1386/cij.1.3.245/1
Potts, J., Cunningham, S., Hartley, J., & Ormerod, P. (2008). Social network markets: a new definition of the creative industries. Journal of Cultural Economics, 32(3), 167–185. doi:10.1007/s10824-008-9066-y
I’m currently working on a chapter for the forthcoming Locative Media edited collection; the piece I’m co-writing with Clare Lloyd examines some of the pedagogical strategies that have arisen to better inform users about the data that they generate whilst using locative media in various forms (from explicit check-ins with Foursquare to less obvious locative metadata on photographs, tweets and so forth). We’ve been looking at several tools and services like PleaseRobMe.com, I Can Stalk U and Creepy which visualise the often hidden layer locative media layers of mobile devices and services.
Given this context, I was fascinated to see Foursquare’s release of their ‘Time Machine’ (deployed as a promotion for Samsung’s S4) which creates an animation and eventual infographic visualising the a user’s entire Foursquare check-in history. Since I’m very conscious of where I do and don’t use Foursquare, I was fascinated to see what sort of picture of my movements this builds. The grouping of check-ins in Perth (where I live) and the places I’ve travelled to for conferences (which is the main time I use Foursquare) was very smooth, and made my own digitised journey through the world look like a personalised network diagram. The eventual infographic produced is fairly banal, but does crunch your own Foursquare numbers. I’ve embedded mine below.
While Foursquare users are probably amongst the most aware locative media users and generators of locative data, it’s still fascinating to see what a rich and robust picture these individual points of data look like when aggregated. In line with the writing I’m doing, I can’t help wonder how people would respond to a similar sort of visualisation based on their smartphone photos or Facebook posts or some other service which is less explicit or transparent in the way locative metadata is produced and stored.
Siri secrets stored for up to 2 years [WA Today] – “Siri isn’t just a pretty voice with the answers. It’s also been recording and keeping all the questions users ask. Exactly what the voice assistant does with the data isn’t clear, but Apple confirmed that it keeps users’ questions for up to two years. Siri, which needs to be connected to the internet to function, sends all of its users’ queries to Apple. Apple revealed the information after Wired posted an article raising the question and highlighting the fact that the privacy statement for Siri wasn’t very clear about how long that information is kept or what would be done with it.”
Now playing: Twitter #music [Twitter Blog] – Not content to be TV’s second screen, Twitter wants to be the locus of conversations about music, too: “Today, we’re releasing Twitter #music, a new service that will change the way people find music, based on Twitter. It uses Twitter activity, including Tweets and engagement, to detect and surface the most popular tracks and emerging artists. It also brings artists’ music-related Twitter activity front and center: go to their profiles to see which music artists they follow and listen to songs by those artists. And, of course, you can tweet songs right from the app. The songs on Twitter #music currently come from three sources: iTunes, Spotify or Rdio. By default, you will hear previews from iTunes when exploring music in the app. Subscribers to Rdio and Spotify can log in to their accounts to enjoy full tracks that are available in those respective catalogs.
Soda Fountains, Speeding, and Password Sharing [The Chutry Experiment] – Fascinating post about the phenomenon of Netflix and HBO Go password sharing in the US. When a NY Times journalist admitted to this (seemingly mainstream) practice, it provoked a wide-ranging discussion about the ethics and legality of many people pooling resources to buy a single account. Is this theft? Is it illegal (apparently so)? And, of course, Game of Thrones take a centre seat!
Nielsen Agrees to Expand Definition of TV Viewing [The Hollywood Reporter] – Nielsen ratings reflect that online TV ratings are growing and matter: “The Nielsen Co. is expanding its definition of television and will introduce a comprehensive plan to capture all video viewing including broadband and Xbox and iPads … By September 2013, when the next TV season begins, Nielsen expects to have in place new hardware and software tools in the nearly 23,000 TV homes it samples. Those measurement systems will capture viewership not just from the 75 percent of homes that rely on cable, satellite and over the air broadcasts but also viewing via devices that deliver video from streaming services such as Netflix and Amazon, from so-called over-the-top services and from TV enabled game systems like the X-Box and PlayStation. While some use of iPads and other tablets that receive broadband in the home will be included in the first phase of measurement improvements, a second phase is envisioned to include such devices in a more comprehensive fashion.”
Why I’m Done Posting Photos of My Kid On Facebook [Chicago Now] – Short but well written piece on why parents should be more careful about what photos etc they share of their kids online. Author calls parents “online guardians”. “We all want to believe that Facebook takes parents’ concerns about privacy seriously. But the truth is that Facebook is a publicly traded company that cares first and foremost about making its shareholders happy. We have no idea how far it will go to do so, especially since the company is not extraordinarily profitable right now. But what we do know is that Facebook is pushing our boundaries now, often, to see just how much of our privacy we’re willing to give away.”
Instagram users begin fightback against stolen photos [Technology | guardian.co.uk] – Solid piece on the challenges of photos from Instagram (and the web in general) being used by others without permission. Copyright, theft, credit and ethics all get a mention, but the short version is: if copyright is understood on the web (often it’s not), it’s often not respected whatsoever. For the Instagram examples, I can only image this will get worse, not better, with Instagram moving more solidly onto the web proper, not just mobile devices.
Introducing Your Instagram Feed on the Web [Instagram Blog] – Furthering their shift to looking more and more like parent-company Facebook, Instagram have expanded the web presence associated with each username, allowing the liking, commenting and exploring of the people you follow on Instagram without use of a mobile device. The only thing you can’t do is upload an image from the web (yet).
Coming and Going on Facebook [Pew Research Center’s Internet & American Life Project] – “Two-thirds of online American adults (67%) are Facebook users, making Facebook the dominant social networking site in this country. And new findings from the Pew Research Center’s Internet & American Life Project indicate there is considerable fluidity in the Facebook user population: * 61% of current Facebook users say that at one time or another in the past they have voluntarily taken a break from using Facebook for a period of several weeks or more. * 20% of the online adults who do not currently use Facebook say they once used the site but no longer do so. * 8% of online adults who do not currently use Facebook are interested in becoming Facebook users in the future.”
In a nutshell, RIOT – already shared with US government and industry as part of a joint research and development effort in 2010 – uses social media traces to profile people’s activities, map their contacts, and predict their future activities.
Yet the most surprising thing isn’t how RIOT works, but that the information it mines is what we’ve each already shared publicly.
Getting to know you
In the above video, RIOT analyses social media accounts – specifically Facebook, Twitter, Gowalla and Foursquare – and profiles an individual.
In just a few seconds, RIOT manages to extract photographs as well are the times and exact location of frequently visited places. This information is then sorted and graphed, making it relatively easy to predict likely times and locations of future activity.
RIOT can also map an individual’s network of personal and professional connections. In the demonstration video, a Raytheon employee is surveyed, and the software shows who his friends are, where he’s been and, most ominously, predicts that the most likely time and place to find him is at a specific gym at 6am on a Monday morning.
The RIOT software quite rightly raises concerns about the way online information is being treated.
Since privacy rules and regulations around social media are still in their infancy, it’s hard to tell if any legal boundaries have been crossed. This is especially unclear since it appears, from the video at least, that RIOT only scrutinises information already publicly visible on the web.
The usefulness of some social media tools for mapping a person’s activity are abundantly clear. Foursquare, for example, basically produces a database of the times and places someone elects to “check-in” to specific locations.
Checking-in allows other Foursquare users to interact with that individual, but the record is basically a map of someone’s activities. Foursquare can be a great service, allowing social networking, discounts from businesses, and various location-based activities, but it also leaves a huge data trail.
Foursquare, though, has a (relatively) small user base (around 30 million) compared to Facebook (more than one billion) – although Facebook, as we know, also allows users to check-in by specifying a location in updates and posts. But the richest source of information we tend to share publicly, but not even think about, is our photographs.
Every modern smartphone, whether an iPhone, Windows or Android device, by default saves certain information every time you take a photograph. This information about the photograph is saved using something called the Exchangeable image file format, or “exif” data.
Exif data typically includes camera settings, such as how long the camera lens was open and whether the flash fired, but on smartphones also includes the exact geographic location (latitude and longitude) and time that each photograph is taken.
Thus, all of those photographs of celebrations, birthdays, and our kids at the beach all include a digital record of where and when each and every event occurred.
Given that so many of us share photographs online using Facebook or Twitter or Instagram or Flickr, it’s not surprising that RIOT might be able to build a picture of where we’ve been and use that to guess where we might be in the future.
Most of us never think to turn these options off because we don’t think about our social media persisting, but it does. Our social media fragments – our photos and posts – have no expiry date so it’s worth taking a moment when we set up a new phone or account and tweak the settings to only share what you really want to share.
If RIOT demonstrates anything, it’s the fact that information shared publicly online will likely be read, shared, copied, stored and analysed in ways we didn’t immediately think about.
If we take the time to adjust our privacy settings and sharing options, we can exercise some control over the sort of profile RIOT, or any future tool, might build about us.
Tama Leaver receives funding from the Australian Research Council.
Beatles’ First Single Enters Public Domain — In Europe [Techdirt] – The Beatles remain the iconic pop group, so news on VVN/Music that their very first single has now entered the public domain is something of a landmark moment in music: The Beatles first single, Love Me Do / P.S. I Love You, has entered the public domain in Europe and small labels are already taking advantage of the situation.The European copyright laws grant ownership of a recorded track for fifty years, which Love Me Do just passed. That means that, starting January 1 of 2013, anyone who wants to put out the track is free to do so.
Unfortunately, if you’re in the US, you’ll probably have to wait until 2049 or so. And things are about to get worse in Europe too. As Techdirt reported, back in 2011 the European Union agreed to increase the copyright term for sound recordings by 20 years,
App Store Tops 40 Billion Downloads with Almost Half in 2012 [Apple – Press Info] – Apple passes 40 billion app downloads: “Apple® today announced that customers have downloaded over 40 billion apps*, with nearly 20 billion in 2012 alone. The App Store℠ has over 500 million active accounts and had a record-breaking December with over two billion downloads during the month. Apple’s incredible developer community has created over 775,000 apps for iPhone®, iPad® and iPod touch® users worldwide, and developers have been paid over seven billion dollars by Apple.”
World Map of Social Networks [Vincos Blog] –“December 2012, a new edition of my World Map of Social Networks, showing the most popular social networking sites by country, according to Alexa traffic data (Google Trends for Websites was shut down on September 2012). Facebook with 1 billion active users has established its leadership position in 127 out of 137 countries analyzed. One of the drivers of its growth is Asia that with 278 million users, surpassed Europe, 251 million, as the largest continent on Facebook. North America has 243 million users, South America 142 million. Africa, almost 52 million, and Oceania just 15 million (source: Facebook Ads Platform). In the latest months Zuckerberg’s Army conquered Armenia, Kyrgyzstan, Latvia and Vietnam.”
Over 8 million game downloads on Christmas Day! [Rovio Entertainment Ltd] – Rovio’s big Christmas download haul: “Wow, what a year! We released four critically-acclaimed bestselling mobile games, developed two top-rated Facebook games, and reached more than a billion downloads — all before our 3rd “Birdday”! Angry Birds Star Wars and Bad Piggies in particular have dominated the app charts, with Angry Birds Star Wars holding the #1 position on the US iPhone chart ever since its release! To top it all off, we had 30 million downloads during Christmas week (December 22-29) and, on Christmas Day, over 8 million downloads in 24 hours alone!”
R18+ game rating comes into effect [ABC News (Australian Broadcasting Corporation)] – Finally: “An R18+ video game rating has come into effect across Australia after a deal between the states and the Commonwealth last year. The change means some games that were previously unavailable to adults can go on sale, whereas others that could be accessed by children will become restricted. The issue had divided interest groups, with some claiming the new classification would protect children but others feared it would expose them to more violent games. Legislation to approve the rating was passed by the Senate in June. Under the previous classification regime, the highest rating for computer games was MA15+, meaning overseas adults-only games were either banned in Australia or given a lower classification, allowing children to obtain them.”
Two billion YouTube music video views disappear … or just migrate? [Technology | guardian.co.uk] – Despite rumours of massive cuts to major record labels’ YouTube channel counts, the explanation is rather more banal: “Universal and Sony have, since 2009, been moving their music videos away from their YouTube channels and over to Vevo, the music industry site the two companies own with some investors from Abu Dhabi. YouTube, meanwhile, thinks that is only right to count channel video views for videos that are still actually present on the channels – which means that whenever YouTube got round to reviewing the music majors’ channels on its site, a massive cut was always going to be in order.”